Privacy Policy
WAYMAKER WEBSITE, FORMS & HUB PRIVACY POLICY
This Privacy Policy applies to all personal information collected by Waymaker Pty Ltd via the website located at www.waymakerfinance.com.au and www.hub.waymakerfinance.com.au. Updated October 2023.
Your privacy is important to us. It is Waymaker Finance Pty Ltd's policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
What is "personal information"?
(a) The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
(i) whether the information or opinion is true or not; and
(ii) whether the information or opinion is recorded in a material form or not.
(b) If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.
What information do we collect?
The kind of personal information that we collect from you will depend on how you use the website and our online HUB. The personal information which we collect and hold about you may include: Names, email addresses and phone numbers, along with other personal and financial information.
How we collect your personal information
(a) We may collect personal information from you whenever you input such information into the website.
(b) We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
(c) We also collect information that you choose to give to us through our Waymaker HUB portal such as documents uploaded to the file storage or online questionnaires.
Purpose of collection
(a) The purpose for which we collect personal information is to provide you with the best service experience possible on our website and through our Membership, Advocacy and Mortgage Broking services.
(b) We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
(c) By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
Access and correction
Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
Complaint procedure
If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by our management team and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
Overseas transfer
Your personal information may be transferred overseas or stored overseas for a variety of reasons. It is not possible to identify each and every country to which your personal information may be sent. If your personal information is sent to a recipient in a country with data protection laws which are at least substantially similar to the Australian Privacy Principles, and where there are mechanisms available to you to enforce protection of your personal information under that overseas law, we will not be liable for a breach of the Australian Privacy Principles if your personal information is mishandled in that jurisdiction. If your personal information is transferred to a jurisdiction which does not have data protection laws as comprehensive as Australia's, we will take reasonable steps to secure a contractual commitment from the recipient to handle your information in accordance with the Australian Privacy Principles.
How to contact us about privacy
If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: support@waymakerfinance.com.au.
Waymaker Websites Terms of Use
1. Terms
By accessing the website at www.waymakerfinance.com.au or www.hub.waymakerfinance.com.au, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
2. Use Licence
Permission is granted to temporarily download one copy of the materials (information or software) on Waymaker Finance Pty Ltd's website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Waymaker Finance Pty Ltd's website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other server.
This licence shall automatically terminate if you violate any of these restrictions and may be terminated by Waymaker Finance Pty Ltd at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on Waymaker Finance Pty Ltd's website are provided on an 'as is' basis. Waymaker Finance Pty Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Waymaker Finance Pty Ltd does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall Waymaker Finance Pty Ltd or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Waymaker Finance Pty Ltd's website, even if Waymaker Finance Pty Ltd or a Waymaker Finance Pty Ltd authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Accuracy of materials
The materials appearing on Waymaker Finance Pty Ltd's website could include technical, typographical, or photographic errors. Waymaker Finance Pty Ltd does not warrant that any of the materials on its website are accurate, complete or current. Waymaker Finance Pty Ltd may make changes to the materials contained on its website at any time without notice. However Waymaker Finance Pty Ltd does not make any commitment to update the materials.
6. Links
Waymaker Finance Pty Ltd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Waymaker Finance Pty Ltd of the site. Use of any such linked website is at the user's own risk.
7. Modifications
Waymaker Finance Pty Ltd may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Queensland and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.