Privacy Policy & Terms of Use

Waymaker is committed to protecting your privacy and personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Collection of Personal Information:

Types of information we collect

With your permission, we collect a range of information to provide you with mortgage broking and financial coaching services. This can include:

Personal Details:

• Name and contact information

• Date of birth

• Employment details

• Family circumstances

• Financial goals and objectives

• Government-issued identifiers when required by law

Financial Information:

• Income and expense details

• Asset and liability information

• Banking and transaction records

• Credit information

• Investment details

• Property information

Digital Information:

• Device and browser data

• IP addresses

• Website usage statistics

• Cookies and tracking data

Use of Information

We collect and use your information to:

• Deliver our coaching and financial support services

• Deliver our mortgage broking services

• Process payments

• Communicate about services

• Improve our coaching programs

• Meet regulatory obligations

• Connect you to our community of trusted partners, where appropriate 

Disclosure of Information:

Data Sharing, Storage and Security 

We may share your information with:

• Our internal team members

• Authorised partners (Experts) with your consent

• Technology service providers

• Payment processors

• Professional advisers

• Regulatory bodies as required by law

• Service providers including:

  • Cloud storage providers

  • Customer relationship management systems

  • Payment processors

  • Communication platforms

Although we try to keep data in Australia, most of these services store data overseas, particularly in the United States. We ensure appropriate data protection through contractual arrangements with these providers. 

We implement security measures, including but not limited to:

• Encryption of sensitive data

• Secure cloud storage 

• Access controls

• Staff privacy training

Your Rights

You have the right to:

• Access your personal information

• Request corrections to your data

• Withdraw consent for data sharing

• Lodge a privacy complaint

• Opt-out of marketing communications

Contact Us

For privacy concerns or questions:

Email: support @ waymakerfinance.com.au

Changes to Policy

We may update this policy periodically. Changes will be posted on our website with the updated date.